Shipping policy
Shipping Policy
Effective Date: September 24, 2026
At Pervan.shop, we strive to provide dependable and convenient delivery services for all customers purchasing decorative trees, decorative lighting, and related products.
1. Shipping Rates
We provide the following shipping options:
- Free shipping for qualifying orders.
- Orders under $10.00 will include a $5.99 shipping fee.
Shipping charges will be displayed during checkout before payment confirmation.
2. Order Processing Time
Orders are typically processed after payment confirmation.
Processing includes:
- Order verification
- Product preparation
- Packaging inspection
- Shipment arrangement
Processing times may vary depending on product availability and seasonal demand.
3. Delivery Time
Delivery times depend on:
- Destination
- Carrier schedules
- Weather conditions
- Product availability
Customers will receive tracking information when available.
4. Shipping Address Accuracy
Customers are responsible for providing accurate shipping information.
If an incorrect address causes delivery failure or additional shipping costs, customers may be responsible for related expenses.
5. Lost or Damaged Packages
If your package appears lost or arrives damaged, please contact us promptly.
We will work with customers and shipping partners to investigate and resolve delivery issues.